Cashier & Dining Room Attendant – Mansfield, TX

Job Description:

  1. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, and all other aspects of customer service.
  2. Maintain an awareness of all promotions and advertisements.
  3. Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
  4. Communicate customer requests to management.
  5. Maintain orderly appearance of register area and supplies stocked.
  6. Assist with dining room cleanliness, including wiping down tables, emptying trash, sweeping and mopping floors.
  7. Assist with self-service sides line including, set-up and breakdown, restocking and continual clean-up as needed.
  8. Any other tasks as assigned from time to time by any manager.
  9. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.

Customer Service:

  1. Greets all customers with a friendly smile.
  2. Honors customers by providing quick, friendly, and personal service.
  3. Initiates dialogue and develops rapport with customers by learning their names, favorite drinks and food items.
  4. Generates customer satisfaction; responds appropriately to customer concerns.
  5. Communicates customer complaints/concerns to manager on duty.

Job Qualifications:

  1. Possess good guest service skills
  2. Ability to work in a high-volume environment at times
  3. 1-2 years cashier experience preferred
  4. Ability to work well with others
  5. Ability to process information/merchandise through register system
  6. Ability to communicate with associates and customers
  7. Ability to read, count, and write to accurately complete all documentation
  8. Ability to operate all equipment necessary to perform the job
  9. Basic cash handling skills a must
  10. Ability to lift 10 – 15 pounds

 

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