General Manager – Restaurant

Mama Angie’s Mexican Cosina

Mansfield, TX

 

Mama Angie’s Mexican Cosina is now hiring a General Manager for our Restaurant in Mansfield, TX. Apply today to learn more!

 

We Offer:

  • Competitive Salary
  • Generous PTO
  • Flexible Schedule
  • Company Perks
  • Full Benefits

 

Overview:

The General Manager’s responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. They will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.


Duties and Responsibilities:

 

  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Regularly review product quality and research new vendors.
  • Organize and supervise shifts.
  • Appraise staff performance and provide feedback to improve productivity.
  • Estimate future needs for goods, kitchen utensils and cleaning products.
  • Ensure compliance with sanitation and safety regulations.
  • Manage restaurant’s good image and suggest ways to improve it.
  • Control operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly and annual revenues and expenses.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Book bands & talent for entertainment.
  • Train new and current employees on proper customer service practices.
  • Implement policies and protocols that will improve future restaurant operations.

Knowledge, Skills and Abilities:

  • Must be at least 21 years of age.
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role.
  • Proven customer service experience as a manager.
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
  • Strong leadership, motivational and people skills.
  • Acute financial management skills.
  • Degree in Business Administration; Hospitality Management or culinary schooling is a plus.
Job Overview
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